IGG
IGG Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
IGG has 1.9 star rating based on 135 customer reviews. Consumers are mostly dissatisfied.
40% of users would likely recommend IGG to a friend or colleague.
- Rating Distribution
Pros: Game is good itself, Is my favorite game and brilliant strategies, Some nice players.
Cons: Service, Customer support, Promising players something then not delivering.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
IGG has 1.9 star rating based on 135 customer reviews. Consumers are mostly dissatisfied.
40% of users would likely recommend IGG to a friend or colleague.
- Rating Distribution
Pros: Game is good itself, Is my favorite game and brilliant strategies, Some nice players.
Cons: Service, Customer support, Promising players something then not delivering.Recent recommendations regarding this business are as follows: "Stay away", "Not recoment to anyone.", "hope can help more player for fun playing", "Watch out for hackers", "They will not protect your personal information".
Most users want IGG to offer a solution to their issues.
Consumers are not pleased with Customer service and Billing Practices. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Karachi, SindhScammed my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Opening my account
Company fixed the issue and I have been provided with product or service ordered. I need to solve the problem of opening my account..
and it says to me that the account is connected to another device.. and I would like to say that I do not have any other devices.
Account #181903**** lock up.
User's recommendation: Not recoment to anyone.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLocked out of account
- Learned texas holdem
- Was locked out of account without a clear explanation as to why
Preferred solution: My account back.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLords Mobile Account Stolen
No the theif made an order on my account and IGG now recognises the theif as the new user and wont look at account history to verify. So theif just has to access account then change login and then make an order and IGG the will recognise the theif as the new user...
Igg wants payment information from the theif... this is not possible. Igg refuses to even look at the account history which would match everything ive said. They dont care since Its not their time and money lost.
Many years and many dollars spent just to have IGG let the theif just have my account. What a joke of a customer service. You will talk to many reps and many supervisors and you will have to repeat your problem to each one since they dont communicate or read back to previous emails. Over 45 emails now and 2 weeks later.
CapDanCanada still stolen and being used by someone else. Thanks for making protecting the account theif IGG!!!
- Game used to be good
- Wont help get stolen account back
Preferred solution: My account back would be nice
User's recommendation: They will not protect your personal information
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Gangseo-Gu, SeoulAccount deletion information
Locked out of my account
Preferred solution: I would like my account back
User's recommendation: Watch out for hackers
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerTwo items missing
- Have yet to receive satisfaction due to items missing
Preferred solution: DoomsdayLastSurvivors dream casino and immigration visa that was lost
User's recommendation: Get in contact with customer service for items missing or game, lag problems or issues involving account notify IgG for any information regarding problems with gaming experience account experience or issues with DoomsdayLastSurvivors
My friend was hacked
So my friend was hacked he was hacked for the second time now he had a 1 billion main account and then he had his 400 million ALT both of them got hacked. He contacts IgG support and nobody responds.
I am contacting because I have made previous reports in the last week personally IgG response to me and its not any of this AI stuff. Its actual people who actually respond to me so I want my friend to be able to get his account back his user name is scorpion.
I have a white list in my guild so I can pull up the exact name.
The hacker switch is the name to so please IgG contact me I am Navy SEAL LR on game I want you to also make sure that any account in XEN are my team so if you do not help them get their account back, not only will you be getting my messages spammed in your inbox but I will be contacting numerous support systems. I have a few friends who have contacts and of people who work at IgG
I will let them know to contact their contacts if this is not resolved
Locked out of my account
I'm fed up I got locked out of my account for sticking up for myself I reported the person who is abusing me on there but they're still on not right if like another chance I promise to be nice from no
Preferred solution: My account unlocked
Locked account
I was locked out of my account for apparently using inappropriate language I explained that I was cloned showing proof I bought a gem which I ended up losing 7 days off which has now ended I now have my account back open but it's the principal of lossing out when I did nothing wrong in the first place to be locked I would understand if I was swearing and stuff but why would I waist money on an app to break the rules but stupid don't you think I just don't understand why every time I pay for gold or chips or gems my account gets locked every time I have had so many accunts locked after me purchase items for what for your app to be run buy clones people getting bullied I love your game I love playing poker but this has to stop as use are losing customers left right and center I do my research I saw how use lost when it first came out now look at it all I ask for your company to do is go on to sit and go 10k and watch how some of the fake Accounts work they think that can get away with it because thay can make an account up easily copy your pic then use your name thay then ghost you swear get you Into trouble and we have to prove to use it wasn't us it getting out of hand it was so fun and fast now your lucky if anyone want to play it's becoming slow and people are getting annoyed with some moron tossing them hot dogs all the time trying to rouin the game you ask him nicely to stop but he just keeps doing it yet if we say anything to him about it he gets us locked for what for your own personal gain I spend money use block me and am not even swearing I said your welcome can't put c and o together without being muted use call it inappropriate language I call it being polite so if I say your welcome I get muted use call it inappropriate language it's stupid it be all the different idlf I was swearing telling someone to *** then yes that ground for a block but I never once used innapropate language or images so please keep a closer eye on your app see what we see and if your gonna make new account from what ever device use should start to charge people $2.00 for every new account I would if I was use that way thay can't keep making up fake Accounts or thay be out of pocket fair is fair I love your game I think it's one of the best poker games I have ever played and I will not break the rules for no one that's how loyal I am to your app use may have locked 12 of my accounts in the past I let them slide but when use locked me I was so pissed off I was heading to take use to court as it was the last straw I pay good money for chips and gold I play your game to de-stress myself after work or for something to do when am not bussy now it has become a joke being bullied for nothing my girlfriend get sexully harrased buy few blokes which I have had to ask them nicely to stop but thay won't I can't get mad and go off my nut as I don't want to be locked out so please just don't make it obvious that use are watching the game send on some people to play wand watch the game see what we have to put up with its ment to be fun for all not bulling and getting harrasing from other players and having to delete and uninstall your app if use want people to play and earn more chash find these people and band them for life I would
I got locked out of my account as I was getting abuse and I couldn't sit any longer and take it but person who was abusing me is still on on same account
User's recommendation: Stay away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Houston, TexasAccount was hacked
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Kuala Lumpur, Kuala LumpurReport account
User's recommendation: hope can help more player for fun playing
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